This Privacy Policy explains how Bikers Battling Cancer collects, uses, and protects information when you engage with our online services. It applies to every part of our website and digital experiences, including pages that may carry special project names such as Chicken Road to support themed rides or campaigns. By reading this document, you will understand what data we gather, why we need it, and the choices available to you about that data. Whenever you browse our content, make a donation, sign up for an event, or follow updates linked with initiatives like the ChickenRoad community rides, we want you to feel informed and in control. We aim to present these details clearly, avoiding unnecessary legal complexity while still giving you a complete picture of our privacy practices.
Brief description of the purpose of the privacy policy
The purpose of this Privacy Policy is to describe in plain language how your personal information is handled when you interact with our online platforms. It outlines the types of data we may request, such as contact details or preferences, and explains the reasons we use this information. Whether you are exploring stories from our riders, checking routes like those featured in the Chicken Road campaign, or simply browsing for updates, the same principles apply. We want you to know when data is optional, when it is required to provide a service, and how long we may retain it. This policy also sets expectations about how we respond to your questions, concerns, or requests regarding privacy. By setting out these commitments in one place, we help you make informed decisions about sharing information with us.
Use of collected information: to improve the site, optimize performance and analyze data
We use the information we collect to understand how people find and move through our website, so we can make it easier and more rewarding to use. Some data helps us identify which pages, such as those featuring Chicken Road events or donation stories, attract the most interest and where visitors might encounter obstacles. Other data may be used in aggregate form to evaluate how campaigns like ChickenRoad rides are performing and how well our site supports them, including:
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identifying technical issues or broken paths on the website
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measuring how visitors respond to content and features
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planning future updates based on anonymous trends
When we analyze this information, we focus on trends and patterns rather than on individual visitors. This approach allows us to refine navigation, speed up loading times, and adjust content so that journeys connected to initiatives like Chicken Road feel smooth and reliable. Any reports or statistics we create from this data are designed to support better decision-making while minimizing the use of personally identifiable details.
Description of measures taken to protect personal data
We take reasonable administrative, technical, and physical measures to help protect personal data from loss, misuse, or unauthorized access. For example, we limit access to systems that store personal information to team members and service providers who need it to support activities such as online registration for Chicken Road fundraising rides. Our safeguards can include a combination of secure server configurations, access controls, and regular reviews of how data is stored and processed, such as:
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using encrypted connections where appropriate when information is transmitted
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maintaining passwords and authentication practices that reduce the risk of misuse
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reviewing third-party tools that process data on our behalf
While no method of transmission or storage can remove all risk, we work to keep protections aligned with the sensitivity and volume of the data we handle. This means that information linked to event logistics, such as rider names on ChickenRoad route sign-ups, may be subject to additional checks or restricted access compared with general, non-personal statistics. We periodically assess these measures and may update them as technology, regulations, and our activities evolve.
Use of cookies
Our website may use cookies and similar technologies to remember your preferences and understand how visitors move between pages. These small text files are placed on your device by your browser and can help us recognize returning visitors, such as supporters who regularly check updates on Chicken Road themed events. Some cookies are essential for the site to function, for example to remember form entries or keep you signed in to secure areas, while others help us measure performance and improve content. Analytics tools may set their own cookies to collect information about page views, time spent on the site, and interactions with features connected to campaigns like ChickenRoad rides. Depending on your browser settings, you may be able to accept, refuse, or delete cookies, but turning off some cookies could affect how certain features work. We encourage you to review your browser or device help pages to learn more about managing cookies in a way that matches your preferences.
Users’ ability to view, change, or delete their personal information
You have choices about how your personal information is used and can request access to the data we hold about you where applicable law grants that right. If you believe that any details are inaccurate or incomplete, you may ask us to correct or update them so that our records reflect your current situation. In some cases, such as when you no longer wish to receive updates about specific activities or rides inspired by Chicken Road, you may request that we limit or stop certain types of communication. You may also be able to request deletion of certain information, subject to legal or operational requirements that may require us to retain data for a period of time, for example for accounting or audit purposes. When you contact us about these matters, we may need to verify your identity before acting on your request to help protect your privacy. We aim to respond to reasonable requests within a practical timeframe and will explain if we cannot fully comply due to legal obligations.
Contact information
If you have questions, concerns, or requests relating to this Privacy Policy or how your information is handled, you can contact us using the details below. The primary email address for privacy matters is contact@BikersBattlingCancer.ca, which is monitored so that we can route your message to the appropriate person. When writing to us, please include enough information for us to understand your request, such as whether it relates to a donation, an event registration, or a specific page like the Chicken Road route overview. For your security, avoid including payment card numbers or other highly sensitive information in ordinary email messages. Depending on the nature of your enquiry, we may ask follow-up questions to confirm your identity or to clarify which records you are referring to. We appreciate the time you take to reach out, as feedback helps us refine both our privacy practices and the online experience we provide.
Effective Date
This Privacy Policy is effective from 22 December 2025 and remains in effect until it is updated or replaced by a revised version. We may modify the policy from time to time to reflect changes in our activities, technology, or legal requirements that affect how we handle personal information. If we make material changes, we intend to highlight them on our website so that supporters, riders, and volunteers following projects such as ChickenRoad campaigns are aware of the new terms. In many cases, continuing to use our online services after an updated policy has been posted will indicate that you have read and understood the changes. We encourage you to review this page periodically, especially before submitting new information or signing up for events, so that you stay informed about how your data may be used. If you do not agree with any revision of the policy, you should discontinue use of our online services and contact us if you have questions about how previously collected data is handled.
